Does Edmunds provide an escrow service where they hold/ship/handle the transaction of a car?
No - Edmunds does not sell vehicles, authorize private party sales, or offer an escrow service. Quite a few websites have recently surfaced using the logo, style, and design of Edmunds to promote an online escrow service. This is a known scam.
Edmunds is a US-based company and does not hold an office in the UK. If you are speaking to someone who you believe to be an Edmunds representative, please be sure to check their email address. All authorized Edmunds employees will have an edmunds.com email domain and not an address with a hyphenated domain such as firstname.lastname@example.org.
If you are currently working with someone that you believe is affiliated with this scam, we encourage you to cease all communication as soon as possible. If you have sent payment, please be sure to contact your bank immediately to see if they can reverse this.
For more information, as well as tips on how to spot online scams, please read the following article: https://www.edmunds.com/car-buying/online-car-buying-fraud.html
If you feel compelled, feel free to file a complaint on these sites:
If you have any questions, please contact our Customer Care Team at (855) 782-4711 or via email at email@example.com. We are available Monday-Friday from 8 AM - 5 PM PST.