Edmunds Escrow Fraud

Quite a few websites have recently surfaced using the logo, style, and design of Edmunds to promote an online escrow service. This is a known scam. Edmunds does not sell vehicles, authorize private party sales, or offer an escrow service. 

Edmunds is a US-based company and does not hold an office in the UK. If you are speaking to someone who you believe to be an Edmunds representative, please be sure to check their email address. All authorized Edmunds employees will have an edmunds.com email domain and not an address with a hyphenated domain such as support@edmunds-inc.net.

If you are currently working with someone that you believe is affiliated with this scam, we encourage you to cease all communication as soon as possible. If you have sent payment, please be sure to contact your bank immediately to see if they can reverse this.

For more information, as well as tips on how to spot online scams, please read the following article: https://www.edmunds.com/car-buying/online-car-buying-fraud.html

If you feel compelled, feel free to file a complaint on these sites:

https://www.ic3.gov/default.aspx
and
https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=213&Url=%23%26panel1-2#crnt

If you have any questions, please contact our Customer Care Team at (855) 782-4711 or via email at help@edmunds.com. We are available Monday-Friday from 8 AM - 5 PM PST. 

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