What is Price Promise for Used Vehicles?
Used+ Price Promise vehicles make it easy to get an up-front, guaranteed price from the dealership on the specific car you want. You'll also have a personal contact at the dealership when you're ready to buy. Used vehicles marked as Used+ that also have a price strikethrough come with the Price Promise guarantee (available once you submit your contact details to the dealer). And with our Used+ vehicle protection plan, we provide you with an extended warranty and 12 months roadside assistance, which means peace of mind, time saved, and less stress (works with qualified used vehicles only). Additionally, our program offers you a free gas card on qualified purchases. Please click here for more details on the program.
If you have additional questions, click here to submit a support request.
What is the vehicle protection plan?
The vehicle protection plan is an Edmunds-provided extended 30 day/1,000 mile warranty and 12 months of full roadside assistance coverage.
How do I activate the vehicle protection coverage?
Once you have submitted your information for the Used+ offer, you will receive an email confirmation certificate, as well as activation instructions and an offer code. The vehicle protection plan can then be activated after purchasing the vehicle.
How long after the vehicle purchase do I have to activate the vehicle protection plan?
You have 7 days after purchasing the vehicle to activate the vehicle protection plan.
Where do I bring the vehicle back for any needed warranty/repair work?
You can take your vehicle to any licensed repair facility in the U.S. or Canada.
Will I receive a card or something indicating the vehicle has a vehicle protection plan?
Yes. Once you have activated the coverage through the redemption emails, you will receive a contract ID number and a printable card with all the necessary contract information.
Does Edmunds administer the warranty, or is it from a third-party?
The vehicle protection plan is powered by CARCHEX, a third-party extended warranty company.
What does the 30 day extended warranty cover?
- Drive Axle
- Air Conditioning
- Fuel Delivery
What does the 30 day extended warranty NOT cover?
The vehicle protection plan will not cover any pre-existing conditions as well as certain excluded parts. Please click here to access the CARCHEX FAQ site to see the full list of exclusions.
Do all used cars on Edmunds qualify for the Vehicle Protection Plan?
Unfortunately, no. The Edmunds Vehicle Protection Plan does not cover any vehicle with over 120,000 miles at time of sale. Additionally, there are some exotic models that do not qualify for the program as well. Please click here to access the CARCHEX FAQ site.